Terms of Use and Privacy Policy

1. Terms and Conditions of Use

This website (shiwca.online or associated domains) is operated by Sistemas Hidráulicos Wilko C.A. (SHIWCA), a legally registered company headquartered in San Francisco, Zulia State, Venezuela. By accessing and browsing this portal, the user agrees to comply with and be bound by the following terms of use.

• Intellectual Property: All visual content, texts, logos, trademarks, graphic design, source code, and technical manuals displayed on this site are the exclusive property of SHIWCA or have been authorized by their respective owners. Total or partial reproduction without express consent is strictly prohibited.
• Industrial and Commercial Use: The technical information provided is for guidance and informational purposes for clients in the industrial, marine, and oil sectors. Specifications for overhaul services, test benches, and engineering are subject to on-site technical evaluations.
• Availability: SHIWCA reserves the right to modify the structure, content, and contact channels of the website without prior notice.

2. Privacy Policy and Data Processing

At SHIWCA, we value the confidentiality of our clients’ technical and commercial information. This policy describes how we handle data collected through our contact forms, digital quotation tools, and direct channels.

• Information Collected: We collect basic contact data voluntarily provided by the user (name, company, email, phone, and operational details of the equipment to be repaired or quoted).
• Purpose of Use: The data is used exclusively to fulfill budget requests, coordinate technical services on-site or at the dock, and maintain direct commercial communication with the requesting company.
• No Commercialization: Under no circumstances will the personal or corporate information provided be sold, rented, or transferred to third parties.
• Communications Security: Interactions resulting from forms connecting to external platforms (such as corporate WhatsApp) are subject to the security protocols of those platforms.

3. Uso de Cookies

This website uses technical cookies strictly necessary for the proper functioning of navigation, language preferences, and performance optimization on mobile and desktop devices.

4. Contact and Headquarters

For any questions, clarifications, or exercise of rights regarding your corporate data, you can contact us directly through our official channels: